MADLIONS KAPPA SHOP SHOP Shipping Policy
When placing an order in the MAD Lions - Kappa shop, please bear in mind the following aspects:
KAPPA SPORT IBERIA, S.L. is obliged to deliver the goods purchased by the User to the address indicated by the User in the order form.
In the event that the delivery address is incorrectly completed (error or omission of any information), KAPPA SPORTS IBERIA will NOT assume in any case the costs of re-delivery of the package, which will be borne by the user.
We do not ship to PO Boxes or post office boxes.
SHIPPING MAD Lions Kappa Shop:
Orders can be placed at MAD Lions Kappa Shop, not only from Spain, but also from many places abroad. Shipments, therefore, will be made within Spain and also outside Spain, through a courier company (RAPID EXPRESS).
KAPPA SPORT IBERIA, S.L. reserves the right to change the type of shipment and the company through which it is made, regardless of what is stated in these pages and provided that it does not involve a manifest prejudice to the User.
When you place an order in Shop MAD Lions Kappa you will receive it within approximately
5 working days for peninsular destinations
14 calendar days for all other destinations
WARNING: custom orders will take a little longer to process.
These delivery times are counted from the moment the order is paid for.
WARNING: These times may vary at times of high demand (Christmas, launch of new seasonal products winter or summer or Black Friday).
In the event of force majeure preventing the delivery of the order within the established deadline, KAPPA SPORT IBERIA, S.L. undertakes to inform the User as soon as possible of the new expected delivery date. KAPPA SPORT IBERIA, S.L, is released in this case, from the commitment indicated in the previous paragraph.
OTHER DELIVERY METHODS CHOSEN BY THE CUSTOMER:
If the customer chooses a different shipping formula to those proposed by KAPPA SPORT IBERIA, S.L., the responsibility of KAPPA SPORT IBERIA, S.L., ends at the time of collection of the shipment in our warehouse by the shipping system proposed by the customer.
In shipments by the methods proposed by our company, the responsibility for the articles is KAPPA SPORT IBERIA, S.L., until the reception of the shipment by the customer.
IF IT IS NOT POSSIBLE TO DELIVER THE SHIPMENT:
If the courier company is unable to make the delivery due to not being able to find a person to receive the shipment at the indicated destination, the courier company itself will provide instructions to the User to arrange a new delivery date.
In other words, if you are not at home to receive the shipment, you should pay attention to the messages you receive from the courier company, they will give you the corresponding instructions.
RECEPTION OF THE ORDER AFTER SHIPMENT:
Upon receipt, the User must check that the order matches the quantity and type of product ordered. If there is any discrepancy, the user must follow the instructions given in the section on exchanges and returns in these Conditions.
COST AND TYPES OF DELIVERY:
Depending on the delivery method selected by the customer, there will be shipping costs that will always be added to the final price of the purchase.
The customer must be informed of the associated shipping costs before placing the order. The acceptance of the 'General Conditions of Sale' by the customer will always imply the acceptance of the shipping costs by the customer.
FREE SHIPPING for orders from 99,00 Euros with destination Spain peninsula (excluding Canary Islands, Ceuta and Melilla).
Carrier: RAPID EXPRESS more information at https://www.rapidexpress.es/
Shipping rates RAPID EXPRESS:
PAQ24: Peninsula including Portugal = 4,90€ (FREE FROM 50€)
Shipments to Balearic Islands, Canary Islands, Ceuta and Melilla:
Balearic Islands = 7,95€.
Ceuta and Melilla = 19,95€.
Canary Islands = 19,95€.
No shipping will be charged for orders over 99 euros (only for orders shipped to the Peninsula and Balearic Islands).
Zone 1 : 15€ - free shipping on orders over 99€.
Austria, Belgium, Czech Republic, France, Denmark, Germany, Netherlands, Hungary, Ireland, Italy, Luxembourg, Poland, Slovakia, Slovenia, United Kingdom, United Kingdom, Austria, Belgium, Czech Republic
Zone 2: £25
Bulgaria, Croatia, Finland, Greece, Romania, Switzerland, Sweden
Rest of the world: €35
CUSTOMS AND TAXES
Orders for Ceuta, Melilla, Canary Islands and countries outside the European Union may be subject to customs charges and other taxes over which Kappa Sport Iberia has no control and for which Kappa Sport Iberia is not responsible in any case. Such payment will always be the responsibility of the recipient of the goods or buyer, before making your purchase we recommend that you check with your customs office for more detailed information in this regard.
In the event of a wrong or defective product being sent to any of these destinations, Kappa Sport Iberia reserves the right to resolve the incident by crediting the item, and is not obliged to resend it.